Introduction

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JD Audio Visual ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us, whether through our website, services, or other forms of communication.

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Information We Collect

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Personal Information:
We may collect personal information from you, including but not limited to your name, email address, phone number, and postal address, when you:

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• Fill out contact forms on our website

• Sign up for newsletters or other communications

• Request a quote or engage our services

• Participate in surveys or feedback requests

 

Technical Data:
 

We may collect technical information, including:

• IP addresses

• Browser type and version

• Time zone setting

• Browser plug-in types and versions

• Operating system and platform

• Other technology on the devices you use to access our website

 

Usage Data:
We may collect information about how you use our website, products, and services.

 

How We Use Your Information

 

We use the information we collect for the following purposes:

• To provide and improve our services: We use your information to deliver our services and improve the quality of our offerings.

• To communicate with you: We use your contact information to send you updates, respond to inquiries, and provide customer support.

• To personalise your experience: We use your information to tailor our services and communications to better suit your needs and preferences.

• To analyse and improve our website: We use technical and usage data to monitor and improve the effectiveness of our website.

• To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

 

Sharing Your Information

 

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

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• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

• Legal Requirements: We may release your information when required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

 

Data Security

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We implement a variety of security measures to maintain the safety of your personal information. We use encryption, firewalls, and other technologies and security procedures to help protect your information from unauthorised access, use, or disclosure.

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Data Retention

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We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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Your Rights

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You have the right to:
 

• Access your information: Request access to the personal information we hold about you.

• Correct your information: Request correction of any inaccurate or incomplete information we hold about you.

• Erase your information: Request erasure of your personal information where there is no legitimate reason for us to continue processing it.

• Object to processing: Object to our processing of your personal information.

• Request restriction: Request restriction of processing your personal information.

• Data portability: Request the transfer of your personal information to another party.

 

If you wish to exercise any of these rights, please contact us using the contact details provided below.

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Changes to Our Privacy Policy

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We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

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Contact Us

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If you have any questions about this Privacy Policy or our privacy practices, please contact us.

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By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.